Introduction

At Prime-Fincore, we value your privacy and are committed to protecting your personal and financial information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our online banking platform and related services.

Information We Collect

We may collect the following types of information from you:

• Personal identification details (name, date of birth, address)
• Contact information (email address, phone number)
• Account credentials and preferences
• Transaction details (deposits, withdrawals, transfers, conversions)
• Cryptocurrency wallet addresses and related payment records
• Device and browser information for security purposes

How We Use Your Information

The information we collect is used to:

• Process transactions securely
• Verify your identity for KYC and AML compliance
• Provide customer support and respond to inquiries
• Improve our platform’s features and security
• Notify you of important updates or changes to your account

Data Security

We implement advanced encryption, secure authentication, and multi-layered firewalls to protect your information. Your data is stored in encrypted databases and access is restricted to authorized personnel only.

Sharing of Information

We do not sell or rent your personal information to third parties. We may share your data only when required by law, to protect our legal rights, or to process transactions through trusted payment service providers.

Your Rights

You have the right to:

• Request a copy of the personal data we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your account and personal data
• Withdraw consent for marketing communications

Cookies

Our website uses cookies to enhance your user experience. These cookies help us remember your login sessions and preferences. You can disable cookies in your browser settings, but some features may not function properly.

Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact our support team at: support@prime-fincore.com.